Help I need somebody!

Sometimes we find ourselves in a situation where we just have to ask for help. As I mentioned on the blog last week, frost mages get a pet, and that's awesome. It's less awesome however when they stop helping you and you can't get them to start again. I know what your thinking..."You have your pet set to passive, switch it to assist and your done". Well, I tried that.. In fact, I tried a few different things. If you run into problems with your pet there's a few things you can try. Log out and log back in. This can fix a number of different issues. If you don't want to log out you can click open the chat window and enter the "/reload" command. This will reload the user interface and will serve the same purpose as logging out and logging back in. If these options fail you may wish to check your addons. At this

point your going to want to log out, open curse client and log in to that. Check to see if you have any addons that need to be updated as a out dated addon can effect your game play in unexpected ways. If you don't want to go through all this you can go to your character select screen and click on your addons button. This will open a window showing all your addons and whether or not they're active or out of date. You can then make sure the "load out of date addons" box is not checked, then log back into the game. If the problem is still not fixed, it's time to call for help. If you find yourself in a situation in the game where there's

something wrong and you have exhausted all your options on how to fix it your self (and at this point we have) it's time to put in a ticket to Blizzard. Click on the "game menu" button and then click the help button. At the bottom of the left bar you'll see a "Open a ticket" button. Before you click the button though you should read through all the FAQs that are available to make sure that your issue isn't listed there and can't be solved without further wait or issues (ours however isn't there. I've checked). So now we click file a ticket. A second menu will pop up including two other options, our is at the bottom still. At this point your going to want to type in as

much information as you have on the situation with out rambling. Remember specifics help to locate the problem. After you click submit it's time to play the waiting game. With there being somewhere in the neighborhood of 10,000,000 players in the Worlds of WarCraft it can take a while for a game master to help you. In my case, it was two days. Eventually when you log on to whatever character you filed the ticket with you will have a notice in the upper right hand corner of the screen saying you have a response. When you click on it you will see your ticket as well as the Game Master's response. If they need more information give it to
them. If not and they've solved you problem you can just close the window. In my case, it was a simple matter of me having accidently right clicked one of my pets abilities which allows you to dictate when they use their attacks but turns of their auto attack.

Make sure to watch where your clicking your mouse and don't be too proud to ask for help.   
Remember we're all noobs, some of us just fly the flag a little higher.
-Morison